Frequently Asked Questions (FAQ)

FAQ by Category

Hardware, Power & Wiring Updating

What is the main difference between the UC-1.1 and the GbE-2?

The UC-1.1 is a USB 3.1 Gen1 connection model, while the GbE-2 is a Gigabit Ethernet (LAN) connection model. Both models are equipped with INFINICAM’s proprietary fixed-length compression processor, enabling ultra-low-latency, real-time image transmission.

Does the GbE-2 support PoE (Power over Ethernet) power supply?

The camera does not support it directly, but you can use a PoE splitter to separate the data and power lines just before the camera, which allows you to use a PoE cable as well.

What is the rated voltage for the external trigger (SYNC IN / OUT)?

(Answer in preparation… to be published soon)

SDK & Software Development Updating

Do you support languages other than Python (such as C++ / C# / LabVIEW)?

We provide a C-language shared library as standard, so it can also be called from C# and LabVIEW.

Can the SDK be used in Linux or macOS environments?

(Answer in preparation… to be published soon)

Can the acquired compressed data be saved or transferred as-is, without decoding?

(Answer in preparation… to be published soon)

Network, Bandwidth & Configuration Updating

Can multiple GbE-2 units be connected to a single hub/switch and used simultaneously?

Yes, this is possible. However, please note that each GbE-2 unit requires 1 Gbps of bandwidth, so you will need a hub or switch that supports a total bandwidth of 1 Gbps multiplied by the number of units used.

What is the procedure for the initial IP address setup or for changing it?

(Answer in preparation… to be published soon)

If This Doesn’t Resolve Your Issue

For technical questions not covered here, or for inquiries about adoption, please contact us through the inquiry contact below.

Inquiry Contact
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