FAQ
Click a question to show the answer.
Startup
Section titled “Startup”Coming soon
Coming soon
Connection
Section titled “Connection”The camera is not recognized
Check the following:
- Whether the camera is powered on
- Whether the LAN cable is plugged directly into the PC’s network port
- Whether the PC’s IP address setting is on the same network as the camera (see Connecting the Camera)
- Whether InfinicamQuick’s communication is allowed through Windows Firewall (see Allowing Through the Firewall)
Coming soon
Coming soon
Capturing & display
Section titled “Capturing & display”The live video doesn’t display, or it cuts out
Coming soon
I can’t change the shutter speed
External IO
Section titled “External IO”The external trigger isn’t being received
(Fill in the answer. For example, steps for checking the wiring, signal level, and software settings.)
See: External IO Settings
Recording & playback
Section titled “Recording & playback”Where are recorded files saved?
Coming soon
Coming soon
Coming soon